Please note that we require 48 hours’ notice to prepare your prescription, and repeat prescriptions will be available for collection after 2pm (excluding weekends). If additional time is needed to order the product you requested or if any issues arise, we will do our best to contact you promptly using the phone number(s) provided.
Additionally, if your pet has not been seen within the last 6 months, we may be unable to authorize your request.
You can review the RCVS’s updated guidance on repeat medication below.